Privacy Policy

This privacy policy describes how LINEN LLC uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through linencleans.com, you can be assured that it will only be used in accordance with this privacy statement.


Website Visitors

Like most website operators, LINEN collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. LINEN’s purpose in collecting non-personally identifying information is to better understand how our visitors use this website. From time to time, LINEN may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

LINEN also collects potentially personally-identifying information like Internet Protocol (IP) addresses. LINEN does not use IP addresses to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to linencleans.com choose to interact with LINEN in ways that require our the company to gather personally-identifying information. The amount and type of information that the company gathers depends on the nature of the interaction. For example, we ask visitors who use our contact form to provide their name and email address.

In each case, LINEN collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with the company. LINEN does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities, like using our contact forms.

All of the information that is collected on linencleans.com will be handled in accordance with GDPR legislation.

Protection of Certain Personally-Identifying Information

LINEN discloses potentially personally-identifying and personally-identifying information only to team members that

  1. need to know that information in order to process it on LINEN’s behalf or to provide services available through linencleans.com, and
  2. that have agreed not to disclose it to others.

LINEN will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to team members, as described above, LINEN discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when LINEN believes in good faith that disclosure is reasonably necessary to protect the property or rights of the company, third parties, or the public at large.

If you are subscribed to our email list, we may occasionally send you an email to tell you about cleaning tips, solicit your feedback, or just keep you up to date with what’s going on with LINEN and our services. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. LINEN takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Use of Personal Information

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We would like to send you email marketing communication which may be of interest to you from time to time. If you have consented to marketing, you may opt out later.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email.

We rely on one or more of the following processing conditions:

  • our legitimate interests in the effective delivery of information and services to you;
  • explicit consent that you have given;
  • legal obligations.

Access to Data

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please follow the instructions at the end of this policy.

Retention of Personal Information

We will retain your personal information on our systems only for as long as we need to, for the success of the firm. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our live systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.

LINEN will not delete personal data from logs or records necessary to the operation.

Rights in Relation to Your Information

You may have certain rights under data protection law in relation to the personal information we hold about you. In particular, you may have a right to:

  • request a copy of personal information we hold about you;
  • ask that we update the personal information we hold about you, or independently correct such personal information that you think is incorrect or incomplete;
  • ask that we delete personal information that we hold about you from live systems, or restrict the way in which we use such personal information (for information on deletion from archives, see the “Retention of personal information” section);
  • object to our processing of your personal information; and/or
  • withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights or understand if these rights apply to you, please follow the instructions at the end of this Privacy statement.

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a 3rd-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on linencleans.com, you should read their own privacy policies.

Aggregated Statistics

LINEN may collect statistics about the behavior of visitors to its websites. However, the company does not disclose personally-identifying information other than as described in this policy.

Cookies

Additionally, information about how you use our website is collected automatically using “cookies”. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Please see our cookie policy for more information about what cookies are collected on linencleans.com.

Privacy Policy Changes

Although most changes are likely to be minor, LINEN may change our Privacy Policy from time to time, and at our sole discretion. LINEN encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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